Support

Get in touch

Email [email protected] and a real person will reply. From the game, Settings › Report a problem opens an email in your mail app: you can dictate it, and include diagnostics if you choose. Nothing is sent until you press Send.

The game doesn't see my punches

Make a fist and punch through the object. If nothing happens, check that hand tracking is allowed for Shatter Punch in your Apple Vision Pro's Settings, under Privacy & Security.

Your room isn't working

Your room needs world sensing, allowed in Settings under Privacy & Security. It works best in a bright room with space around you. Built rooms work without it.

Apple Watch calories

Tap Sync with Apple Watch on Home and allow Apple Health access, then wear your Watch while you play. Home shows the calories your Watch recorded.

Game Center

Signing in is optional: it adds the PowerPlay leaderboards and 19 achievements. To sign out, open Settings › Game Center on your Apple Vision Pro.

Someone else is playing

Turn on Guest mode in the game's Settings › Profile. Nothing they do is saved, and none of it goes to your Game Center.

Starting over

Settings › Campaign › Start over takes the Campaign back to Level 1. Settings › Workout › Reset workout clears your workout tally.

Play safely

Clear at least 2 × 2 metres (6½ × 6½ feet) with nothing within reach of your arms, and play in one place, seated or standing. Take breaks, and stop if anything hurts.